RepairPal nationwide warranty
The RepairPal Certified warranty is 12 months / 12,000 miles on qualifying parts and labor — whichever comes first. That coverage is nationwide through the RepairPal Certified warranty program. LugsNPlugs Automotive also offers a separate shop warranty of 24 months / 24,000 miles on qualifying parts and labor, where applicable.
What is covered
Under the RepairPal Certified warranty, qualifying parts and labor are covered for 12 months or 12,000 miles — whichever comes first. Your advisor confirms which items on your estimate qualify before work starts. Coverage can depend on the type of repair and the parts used.
Nationwide coverage
This warranty is meant for travel — not only for drivers who stay in Colorado Springs. If a related issue shows up while you are away, participating RepairPal Certified shops can help look at warranty work under the program’s terms.
If you need warranty help while traveling
- Keep your invoice and repair paperwork from LugsNPlugs Automotive.
- Contact us first when you can — call or text the shop and tell us what changed.
- If you need local help on the road, ask for a RepairPal Certified shop in that area and share your invoice so they can coordinate coverage under the program.
Exact claim steps depend on the repair and the shop helping you. We’ll walk you through what to do when you reach out.
Why this matters on the road
A covered problem should not leave you stuck far from home with no path forward. Nationwide warranty coverage on qualifying work is one reason certification matters — it can extend help beyond our building.
Common warranty questions
- Is every repair covered?
- No. Qualifying repairs are confirmed on your estimate. Ask your advisor if you are unsure before authorizing work.
- How is this different from the shop warranty page?
- Our repair warranty page describes the LugsNPlugs shop warranty: 24 months / 24,000 miles on qualifying parts and labor, where applicable. This page is the RepairPal Certified warranty: 12 months / 12,000 miles nationwide on qualifying repairs.
- Where can I verify the program?
- Certification status and program details are published on our official RepairPal profile.